Website Questions and Answers

How do I contact Farwest Corrosion?

Customer Service Toll Free: (888) 532-7937 Locations

Customer Service  Email sales@farwestcorrosion.com

Mailing Address Farwest Corrosion Control Company 12029 Regentview Ave. Downey, CA 90241

How do I create an account?

By creating an account with Farwest, you will be able to move through the checkout process faster, auto fill RFQ's, track orders and view your order history. Create an Account

How do I purchase an RFQ product?

When you have RFQ products in your cart you will need to finalize the RFQ process by submitting your request for a quote form. Once you have completed the process, the RFQ products will be removed from your cart and you will be able to proceed to Checkout normally.

If you want to proceed to Checkout normally, please go ahead and remove all the RFQ products manually from your cart and submit your RFQ at a later time.

 

If you would like to manually create an RFQ click here.

What countries do you ship to?

Via online order we only ship with in the United States. If you need us to ship internationally please contact us at (310) 532-9524 or sales@farwestcorrosion.com

Is your website secure?

We use HTTPS across every page of the website.

Do you offer credit?

You can find a credit application by clicking here

How do I track my order?

When your order ships you will receive a confirmation email with the tracking information.

If you have an account you can view all your orders and tracking information by going to Order History.

You placed a hold on my credit card?

When you place an order, we verify that your credit card has the available funds to complete the purchase.

If the funds are available we place a hold for the grand total of the order while we prepare your order for shipping. When your order ships the amount that is being held is then withdrawn from your credit card.

If we cannot verify your credit card or the funds are not available the order will not be placed and you will receive a notification.  

What types of payment methods do you accept?

Online we currently only accept credit cards from within the United States. If you would like to place an order using a different method please contact us at (310) 532-9524 or sales@farwestcorrosion.com.