Regional Manager - Hayward, CA
SUMMARY: The Regional Manager reports to the COO and President and is responsible for overall management of the regional operation. This includes business development, long-term goals, profit generation, staff management and development, and successful oversight of the entire regional operation.
Essential Duties and Responsibilities
To perform this job successfully, the Regional Manager may be expected to perform some or all of the duties listed, and other duties as assigned.
Drive Sales, Profitability and Gross Margin Growth
Responsible to drive area sales through successful leadership, organizational plans, customer service, and outstanding execution of all operations strategies, consistently across the entire sales territory.
Know and manage the business by effectively using sales reports, assessing departmental results, and developing specific actions directly related to business development and growth.
Lead and direct the development of territorial level sales goals, action plans, measurable results and timely and consistent execution.
Interacting with the customers through sales calls, attendance of local and regional conferences and other similar efforts.
Accountable to ensure that trends of underperformance are formally addressed, with clear and documented performance improvement plans.
Strategic thinking, good marketing acumen, written and verbal communication skills, and customer relationship management
Customer Engagement and Business Development
Ensure that all associates greet, engage, demonstrate, and inspire customer flow towards an outstanding customer experience.
Responsible to ensure that employees are properly trained in product lines and usages
Set high expectations for excellent customer service and hold the regional team accountable to the measurable results associated.
Identifying customer needs in the region
Maintain relationships with key clients
Development of new accounts and sales leads, developing existing relationships and target specific opportunities
Develop sales presentations and provide detailed correspondence for customers
Ability to track projects for purpose of sale closure
Oversea Regional Office & Warehouse Operation
Ensure that employees are trained and compliant with all basic inventory management and handling procedures.
Consistently execute quality inventory practices with receiving, restocking, transfers, and managing inventory discrepancies.
Oversight of regional operation and the employment team
Provide technical and product training to employees of every level at regional location
Work closely with suppliers to promote specific product lines.
Requirements
Minimum of 5 years of responsibility in operations with successful sales growth.
A background in the cathodic protection and/or corrosion prevention industry
A proven track record of strong performance coupled with successful and consistent organizational development history.
Demonstrated experience in successful rollout and implementation of area-wide presentation, sales, operating discipline, and communications initiatives.
Proven background and experience associated with employee relations, asset protection, and legal compliance.
Outstanding leadership skills. Inspiring interpersonal effectiveness to lead team, train talent and effect change. Track record of building talent and able to balance the need of delivering a creative experience, and a profitable result.
Perform other duties as assigned.
Knowledge, Skills, and Abilities
Knowledge
- Experience with Sage "MAS200" ERP system preferred.
- General office administration.
- Sales techniques
- Training and employee growth
- Customer Service techniques
Skills
The applicant must demonstrate the following skills:
- excellent interpersonal skills
- team building skills
- analytical and problem solving skills
- decision making skills
- effective verbal and listening communications skills
- attention to detail and high level of accuracy
- very effective organizational skills
- effective written communications skills
- computer skills including the spreadsheet and word processing programs, and e-mail at a highly proficient level
- stress management skills
- time management skills
- proven sales strategies
Physical Demands
- While performing the duties of this job, the employee is regularly required to sit and use hands to handle or feel.
- The employee frequently is required to talk or hear.
- The employee is occasionally required to reach with hands and arms.
- The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Qualifications
- High School Diploma or General Education Degree (GED).
- Bachelor’s Degree from a four year college or university; or equivalent combination of education and experience.
- Three years of experience in sales and managing a workforce.
Locations: Hayward, CA
Contact: Robin Hoyle 310-532-9524 ext.1188 rhoyle@farwestcorrosion.com